Occupation & salary Switzerland

Customer Advisor salary in Switzerland

Ø gross per year
85,500CHF
Ø per month
7,125 CHF
Minimum
36,000 CHF
Maximum
135,000 CHF
Ø age
34.0 years
Ø work experience
10.0 years
Weekly working hours
40.6 hours
Holidays / year
25.4 days

Gross to net conversion

What is left of a Customer Advisor salary after deductions?

Our salary calculator works out your exact net wage – including OASI, DI, UI and withholding tax. The average salary is already filled in.

Estimated net wage / month
5,566 CHF
  • Gross wage / month 7,125 CHF
  • Total deductions (21.9%) − 1,559 CHF
  • AHV/IV/EO contribution 378 CHF
  • ALV contribution 78 CHF
  • NBU contribution 103 CHF
  • KTG contribution 32 CHF
  • Pension Fund 404 CHF
  • Withholding Tax 564 CHF

Calculated for the canton of Zurich, age 40, single, no children, no church affiliation. Use the full salary calculator for your personal details.

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Salary data

Salaries in detail

By canton Gross per year Monthly wage
ag 61,314 CHF 5,110 CHF
bl 71,313 CHF 5,943 CHF
be 65,405 CHF 5,450 CHF
bs 70,126 CHF 5,844 CHF
fr 65,046 CHF 5,421 CHF
ge 86,523 CHF 7,210 CHF
gl 62,642 CHF 5,220 CHF
gr 69,785 CHF 5,815 CHF
lu 67,538 CHF 5,628 CHF
sg 74,643 CHF 6,220 CHF
sh 67,754 CHF 5,646 CHF
so 62,792 CHF 5,233 CHF
tg 63,305 CHF 5,275 CHF
ti 54,277 CHF 4,523 CHF
vd 67,628 CHF 5,636 CHF
zg 76,032 CHF 6,336 CHF
zh 71,771 CHF 5,981 CHF
By qualification Gross per year Monthly wage
No education 62,154 CHF 5,180 CHF
Continuing education 61,491 CHF 5,124 CHF
Secondary school 78,092 CHF 6,508 CHF
Higher secondary school 53,538 CHF 4,462 CHF
Vocational baccalaureate 55,297 CHF 4,608 CHF
Apprenticeship 68,773 CHF 5,731 CHF
University of applied sciences 78,177 CHF 6,515 CHF
University 80,792 CHF 6,733 CHF
By gender Gross per year Monthly wage Ø age Ø work experience
Male 73,446 CHF 6,121 CHF 33.6 9.5
Female 58,540 CHF 4,878 CHF 35.0 11.0

Factors influencing the salary

The salary of customer advisors is determined by several factors. Industry plays a central role: banks and insurance companies typically pay higher salaries than retail or telecommunications. The canton also noticeably affects earnings, since cost of living and wage levels differ significantly by region, with salaries in Geneva or Zug well above the national average. Professional experience also has an effect, as responsibility and salary increase steadily with growing practical experience. A higher qualification, such as a degree from a university of applied sciences or a university, generally leads to a noticeable salary increase. In addition, company size, variable compensation components such as commissions, and workload also play an important role in determining salary.

Job profile & responsibilities

Customer advisors are the central point of contact for customers at banks, insurance companies, retailers or telecommunications companies. They advise on products and services, create individual offers and manage customer relationships over the long term. Their tasks include needs analysis, sales, complaint handling and maintaining existing contacts. Depending on the industry, advice is provided in person at a branch, by phone or through digital channels. Strong communication skills, sales talent and a confident manner are just as important for this profession as sound expertise about the products offered.

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